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Getting Started with AI
Remember "HAL" from 2001: A Space Odyssey? AI, or Artificial Intelligence, might still conjure up images of robots taking over the world. Today's AI, though still in its infancy, is becoming more helpful and accessible. In fact, you might already be …
Gut Check: Is it Fraud?
You know those emails or texts– They appear to be from a company of great importance to you – your bank, Microsoft, an Antivirus software provider – but your gut is telling you that something is off. Here are some tips …
3G, 4G, 5G…What’s the Difference? And What’s Next?
What’s the deal with those little numbers and letters at the top of your mobile phone’s screen? Telecommunications companies differentiate their latest technology and coverage by “G”, or Generation. The higher the number, the better and faster wireless service we can …
Protect Your Data When Selling Your Car
If you're planning to sell or trade in your car, it's important to address the personal information stored in your current vehicle's electronic system before turning in the keys. Just like smartphones and computers, cars are essentially computers themselves and can …
Should You Upgrade Your PC to Windows 11?
Microsoft released its newest operating system, Windows 11, in early October, 2021. Many new PC’s are shipping with Windows 11 already installed. Windows 10 is what we see on most PC's now, and it will be supported until October 14, 2025.Your …
Email – Apps vs. Webmail
Email can be accessed by an app, or by webmail, or both, depending on your needs. Each method has its place.
Managing Mass Email “Blasts”
Several of my clients have asked for help with sending “blast” emails – emails to groups like extended family, former classmates, fellow club members, etc. I’ve noticed some patterns in the challenges people face with these emails, and voilà–a blog topic!Please …
Helped Me Understand My Smartphone
"I hired Denise to help me understand my Smartphone and how to best utilize it as a business tool. She not only trained me in the areas I needed, but also helped me clean up problems on my laptop. She was …
Never Makes Me Feel Dumb
"You have excellent listening and teaching skills and you never make me feel dumb. You are great at what you do and the WAY that you do it!"–Rob Fletcher
Helpful Cheat Sheets
"Your coaching session and cheat sheets have helped! I can actually do what I am trying to do with the pictures for the first time."–Jerry Bryant
Up and Running Quickly
"Like many real estate agents, I was overwhelmed by all the tools and technology. Denise came to my office and quickly got me up and running on my phone and computer. She made everything work together properly, including me!"–Cheryl Bustin, REALTOR
Outstanding
Denise has been an outstanding computer tutor to me and my daughter for years. She is amazing."–Joan Hollingsworth, Genealogist
The Freedom to Work Remotely and Share Data
Denise knows what she is doing! Our office hired her to help us synchronize our google calendars, share emails as well as develop a strategy for file and document sharing. Not only did she make it all happen, she put it …
Explains the Techy Things
"I had the pleasure of hiring Denise to help me work through some computer glitches and to explain the techy things that I just don’t get. She was able to get me up and running again and explain things in a …
Works Small Miracles
"Denise works small miracles every day!"–Sue Sparkes, longtime client
Transitioning CEO
"One of the toughest parts of my transition was not having an IT department to help me. Denise not only filled that void but also taught me how to manage the benefits of technology."–Jan Fields, Corporate Director
She Speaks Geek
I’m not indulging in overstatement when I say I don’t know what I’d do without Your Computer Tutor. I’ve hired Denise Rivas on several occasions to help me sort out various issues related to the software I use, or how my …
Baby Boomer Small Business Owner
"Denise is a trouper! She has taken a baby boomer without much real experience using technology in my medical practice, and now we’re loading my LinkedIn with illustrated articles and constructing new pages on my website, and the creative ideas are …
RIP, Windows 7
"Sunrise, Sunset" – Windows 7’s retirement and what this means for you Has it really been 10 years? Windows 7 was introduced October 22, 2009. Windows 7 will be retired January 14, 2020. After that, technical assistance and software updates from …
The Cruel Reality of Passwords
When you are settling into a new computer or smartphone, you will likely be prompted for every single godforsaken set of logon credentials you have ever created since the beginning of time. This is a slow torture that often lasts a …